Website Terms and Conditions of Use
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern About Ireland Taxi Tours’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term About Ireland Taxi Tours or “us” or “we” refers to the owner of the website whose registered office is Orchid Cottage, Close, Glanworth, Cork, P51K6Y1, Ireland. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website uses cookies to monitor browsing preferences. If you allow cookies, the following personal information may be stored by us for use by third parties: name, email address, phone number.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information on this website. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information on this website is entirely at your own risk. It is your responsibility to ensure that any services or information available meet your specific needs.
- This website contains material owned by or licensed to us. Reproduction is prohibited except in accordance with the copyright notice.
- All trademarks reproduced on this website, which are not the property of, or licensed to us, are acknowledged.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, we may include links to other websites for your convenience. These links do not signify our endorsement and we are not responsible for their content.
- Your use of this website and any disputes arising are subject to the laws of the Republic of Ireland.
Tour Terms and Conditions
(Please read carefully, as they set out our respective rights and obligations. Once you have booked your tour, you are deemed to have accepted these terms and conditions.)
Booking & Confirmation
Once About Ireland Taxi Tours confirms your booking, a contract is formed. Bookings are confirmed via email once a deposit or full payment has been received. It is your responsibility to ensure your email address is correct and to follow up if you do not receive confirmation.
We reserve the right to release availability without payment of a deposit or full balance. Please check all dates and details on your confirmation carefully.
No stag, hen, or drinking party groups will be accepted.
Insurance
Travel insurance is not included. We strongly recommend comprehensive coverage, including medical, personal accident, cancellation, baggage, and public liability. We accept no responsibility for theft, loss, or injury during your tour or while participating in any optional activities outside our inclusions.
Cancellations & Changes
- Cancellation by you:
- Up to 48 hours before departure: 10% fee
- 24–48 hours before departure: 20% fee
- Less than 24 hours or no-show: No refund
- Changes by you:
- Up to 24 hours before departure: Subject to driver approval
- Less than 24 hours before departure: At driver’s discretion
- Changes by us:
- We reserve the right to alter itineraries or cancel due to unforeseen events (e.g. weather, strikes, emergencies). Where possible, comparable alternatives will be provided. No compensation will be paid for cancellations due to force majeure.
We may also adjust itineraries if new attractions become available that will enhance your experience.
Transfers & Unscheduled Stops
Direct point-to-point transfers are scheduled in advance. If additional stops are requested during a direct transfer, the driver is required to contact the office.
Any unscheduled stops must be approved by the office, and the additional time and cost will be calculated. The appropriate fee must be paid directly to About Ireland Taxi Tours before proceeding.
Failure to follow this process:
- Puts the driver in breach of company policy
- Contravenes these terms and conditions
- May result in cancellation of any future bookings without refund
Drivers may have other scheduled jobs later in the day, and unapproved delays can disrupt service to other clients.
Travel Conduct
You must follow Irish laws and respect local customs. The decisions of our drivers/guides are final regarding safety and schedule. If your behaviour negatively affects others or violates these terms, we reserve the right to remove you from the tour without refund or compensation.
Punctuality
All pickup times are approximate and depend on traffic. Drivers cannot wait for late passengers beyond 5 minutes at stops. Missing your pickup or returning late from an attraction will not entitle you to a refund or compensation.
Passenger Responsibilities
- Inform us of any medical conditions in writing before travel
- Ensure you have all required travel documents
- Respect your driver/guide and fellow passengers
- Agree that we may take photographs or video during the tour for marketing purposes (group settings only)
Complaints
If you have a concern during your tour, inform your driver/guide immediately so we can attempt to resolve the issue. If unresolved, please email your complaint within 30 days of travel. Complaints made after this period will not be considered.
Weather & Conditions
We cannot be held responsible for adverse weather or resulting changes to the itinerary. No refunds will be given due to weather.
No Smoking Policy
Smoking is not permitted in any of our vehicles.
If you have any questions, concerns or complaints about our Terms of Service, our practices or our services, you may contact our Office of the DPO by email at info@aboutirelandtaxitours.ie